Skip to main content

BULL EQUIPMENT

Frequently Asked Questions
Find answers to the most common questions to enhance your experience with BULL.
Get My Quote

FAQ

  • Where are BULL excavators built?

    Our mini excavators are manufactured through a trusted OEM partner in China, using top-tier components such as Kubota engines (Japan) and Parker hydraulic systems (USA). Each excavator undergoes rigorous factory inspection and a final quality check at our Texas facility before delivery.

  • Which models are available in the U.S.?

    We offer a range of compact excavators from 1.2 to 4.0 tons, including:

    • 12-X – ultra-compact and easy to maneuver, ideal for tight access jobs

    • 18-X – our most popular model, around 4,000 lbs and extremely versatile

    • 20-X – a newer 2-ton class machine with added reach and stronger hydraulic performance

    • 22-X – increased lift capacity and power, powered by a Kubota D1105 engine

    • 25-X – a solid mid-size machine for heavier, more demanding work

    • 40-X – our largest mini excavator, built for serious jobs and long-duty cycles

    We also offer a growing lineup of compatible attachments such as augers, ripper teeth, grading and trenching buckets, forks, and more.

  • How do I place an order?

    You can order directly through our website, by phone (+1 512-553-2855), or via email. Once your order is confirmed, we prepare your machine for shipment, typically within 1 business day.

  • Can I see the machine in person or schedule a demo?

    Absolutely! We’re based in Austin/Hutto, Texas, and welcome visitors to our warehouse. We’re also happy to arrange demos at your location for serious buyers—including referral-based or co-marketed events. Just contact us to schedule a time.

  • How is delivery handled?

    We partner with professional freight carriers that specialize in heavy equipment. Delivery times are typically:

        •    1–3 days within Texas

        •    3–7 days across the continental U.S.

    Shipping costs vary based on distance and route, and we provide fully transparent quotes before you commit.

  • What warranty and parts support do you offer?

    Every BULL excavator carries a 24-month limited warranty. We keep a broad inventory of wear parts (filters, hoses, filters, etc.) in our Texas warehouse for 24–48 hour shipment. Our in-house support team is available via phone, email, or video call for technical assistance.

  • How is service handled after the sale?

    We’re building a U.S. service network of vetted independent providers. In the meantime, serviceable components are widely supported by local mechanics due to standard, high-quality parts. Our in-house technical team is also ready to guide you through any service or repair needs.

  • Why is BULL more affordable than competitors?

    We follow a direct-to-consumer model, eliminating traditional dealer markups. Our streamlined supply chain, smart sourcing, and premium component selection allow us to offer high spec machines at prices 40% lower than big-brand alternatives—without sacrificing quality or support.

  • Are attachments included?

    Included attachments are always shown on the product page.

  • Do you offer financing or dealer support?

    Currently, we offer in-house financing via select partners and can help connect you to equipment lenders. While we don’t have franchised dealers now, we welcome dealership inquiries and have plans to build a select network over time.

GET YOUR
QUOTE NOW